Refund Policy
14-day refund eligibility, proof of purchase, sale item exclusions, RMA process, shipping rules and contact guidance.
/refund-policy/Refund Policy overview
This Refund Policy content has been integrated into the responsive Policy Centre. It explains the 14-day refund window, proof of purchase, RMA requirement, shipping responsibility and contact details.
01Refund Policy
We’re so convinced you’ll absolutely love our products that we’re willing to offer a 14 days risk-free money back guarantee. If you receive an order that is not what you ordered, you can return the product for a refund within 14 days of making a purchase.
\nThere are some items, however, that are ineligible for return, including:
\n- \n
- Items shipped outside the USA \n
02Proof of Purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
03Sale and Clearance Items
Only regular priced items may be returned. Unfortunately, sale or clearance items cannot be returned.
04Shipping Items
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
\nReturns can be mailed to any nearby shipping location. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
\nYou must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
05Contacting Us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
\nContact - DigitNetStore®
\nThis document was last updated on April 1, 2022